The National Committee on Textiles & Clothing (NCTC) launched a ‘Helpline Portal’ on March 12, 2021 i.e., http://citiindia.org/yarn-form/form/form.php, at Confederation of Indian Textile Industry (CITI), being one of the apex industry bodies for the textile value chain and also coordinating in this regard with various Textile Associations across the country.

T Rajkumar, Coordinator, NCTC and Chairman of CITI, stated, the portal will help fabric manufacturers facing yarn shortage and irregular supply of yarn post the details 24 x 7 on CITI's dedicated web portal i.e., http://citiindia.org/yarn-form/form/form.php, designed for the purpose. He said that CITI Secretariat would also pass on the information to the respective textile associations /export promotion councils to advise their members to post the details of non-availability/short supplies of yarn so as to find solutions on a here and now basis.

T Rajkumar also stated that since the proposed system would enable direct buyer-seller contact, it would also curb speculations, hoardings, etc., thereby speedily resolving the above issue. He has also appealed to all the stakeholders in the textile value chain to take advantage of the online service system and find solutions in a constructive manner.